Shipping & Delivery Policy for Sims for USA

Last Updated: Nov 21, 2024

At Sims for USA, we are committed to providing our customers with prompt and reliable shipping services. Below are the details regarding our shipping and delivery policies.

Shipping Methods

We offer various shipping methods to meet your needs:

1. Standard Shipping

   • Delivery Time: 5-7 business days
   • Cost: Free on orders over $50; otherwise, a flat rate of $5.99 applies.

2. Expedited Shipping

   • Delivery Time: 2-3 business days
   • Cost: A flat rate of $15.99 applies.

3. Overnight Shipping

   • Delivery Time: 1 business day
   • Cost: A flat rate of $29.99 applies.

Order Processing

• Orders are typically processed within 1-2 business days.
• You will receive a confirmation email once your order has been shipped, including a tracking number to monitor your shipment.

Shipping Locations

We currently ship to all addresses within the continental United States. Unfortunately, we do not offer international shipping at this time.

Delivery Times

Delivery times may vary based on your location and the shipping method selected. Please note that delivery times are estimates and can be affected by factors such as weather conditions and carrier delays.

Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number. You can use this number to check the status of your shipment on the carrier’s website.

Issues with Shipping

If you encounter any issues with your shipment, such as delays or damaged items, please contact our customer service team within 7 days of receiving your order. We will work with you to resolve any issues promptly.

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Thank you for choosing Sims for USA! We appreciate your business and are dedicated to ensuring your satisfaction with our products and services.